Website Chatbot | Free Tutorial

In this video we show you how we are converting more sales by putting a simple website chatbot on our site.

We are loving chatbots at the moment. They are easy to set-up and ensure you have the RIGHT conversations with the RIGHT people.

In this tutorial too, the technology is completely free to get started with.

We also have a download for you of the 5 questions your chatbot should ask.

Watch and enjoy below:

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How to Create a Website Chatbot

In this video we show you how to set up a website Chatbot for free, nice and easily, so you can start to convert more of your website traffic into leads and sales.

Our website Chatbot has converted so many sales, it’s a little bit ridiculous. So we just had to show you how to set one up, too!

Why are website chatbots so great?

We think a Facebook Messenger Chatbot is the best type of pop-up chat box for one simple reason…

After engaging with other pop-up chat boxes we’ve seen that, once you leave their website, that’s it, game over. But with a Facebook Messenger Chatbot, even if website visitors only say hello, they then become subscribed to your Facebook Messenger.

So, you can keep in touch with them even after they have left your website.

This video shows you how to set a website chatbot up in a second, and we also share our five step chat funnel.

This is a series of five questions designed specifically to filter and qualify sales-ready prospects so that you can jump in and talk to people that are actually ready to buy from you and not just waste your time talking to any random person that comes onto your website. It’s also designed to get website visitors to say hello and raise their hand.

Quick caveat here, we’re using ManyChat, but if your customers are bigger companies and you’re worried they potentially might not be allowed to use Facebook at work, then check out JivoChat. This integrates a regular chat pop-up, with the option of using Facebook Messenger, too.

Step one

First things first. You need to get ManyChat,a free software tool that you can use to build your Messenger bot.

Step two

When you’re in, our video shows you how to use the Growth Tools to set up four of these on a FREE account.

We show you how to use the Customer Chat function to put that chat box on your website.

Step three

This next part involves putting a little bit of code on your website.

Don’t panic, we talk you through this on the video clearly and calmly

Step four

Now the pop-up is installed on your website, this is where you make sure the pop-up box is functional and says all the things you want it to say.

There’s a little bit of editing and creativity needed here to make sure you have some engaging chatbot messages, but it’s nothing you can’t handle.

Remember, we don’t want to write anything really generic and boring, like, “Hey, can we help you?” The more specific and personal you can be, the better.

Step five

The next step is to edit the message that pops up once someone has clicked on the Chat Now button. (Remember to keep saving as you go!)

Feel free to get as conversational as you like here and add little follow-up buttons and messages. You can use all kinds of images, lists, audio and even videos to interact with your potential customers as well!

And you can automate here, so when people tap certain options, you can then ask follow-up questions.

At this point, send a preview message to yourself, just to test it all works nice and smoothly.

Step six

Now this step is optional.

You can add subscribers to extra sequences if you want to continue the conversation, and we have sequences pre-made to make this even easier.

Step seven

Here is where you make sure your chat box is appearing on the right pages.

You might want it just on your home page or just on a certain sales page, for example.

If you want the chat box on a certain set of pages, maybe all the pages linked to your blog, but you don’t want to manually type in the URL of every single blog on your website, you can use visibility settings to make sure it does this automatically.

Step eight

You are good to GO! All you need to do now is switch your chatbot to Active. Boom!

To wrap the video up, we show you, in true Blue Peter style, one we made earlier.

Give it a go!

We can’t recommend chatbots highly enough.

All day we can see the activity on our phones, people interacting with our chatbot and we can just dive in at any point and continue those conversations, if we want to. What are you waiting for?!

Now to you. Have you already experimented with chatbots? What’s your experience been so far? Maybe you’re new to chatbots but dying to get stuck in? We’d love to hear your experiences so drop a note in the comments!